LUX* South Ari Atoll is proud to announce it has been named Best for Families in the Africa, Asia and Middle East regions at the 2025 Condé Nast Johansens Awards for Excellence. This esteemed accolade highlights the resort’s dedication to delivering exceptional family-friendly experiences in the Maldives. Photo credits: LUX* South Ari Atoll Condé Nast Johansens, a trusted luxury travel guide, is renowned for its expert recommendations of the world’s finest hotels, restaurants, and travel experiences. The Condé Nast Johansens Awards for Excellence are among the most prestigious in the hospitality industry, with winners selected by an independent panel of experts who assess accommodation quality, service, dining, and overall ambience. “We are honoured to receive this recognition from Condé Nast Johansens,” says John Rogers, General Manager of LUX* South Ari Atoll. “Our goal is to provide families with the perfect blend of adventure and relaxation, ensuring each guest, young and older, has a memorable experience. Our commitment to high standards is reflected through our family-friendly accommodation, engaging PLAY kids’ club and island experiences.” This recognition from Condé Nast Johansens emphasises LUX* South Ari Atoll’s status as a premier destination for family travellers. From cinema under the stars and coral planting workshops to snorkelling with whale sharks and island treasure hunts, the resort continues to set the benchmark for luxury family travel globally. For bookings and enquiries on family experiences, please visit www.luxresorts.com, contact stay@luxmaldivesresort.com, or call +960 668 0901.

The Ritz-Carlton Maldives, Fari Islands is proud to announce its achievement of the Forbes VERIFIED Responsible Hospitality badge, awarded to properties that uphold over 100 stringent standards designed to protect the environment and support the well-being of employees, guests, and local communities. This recognition reflects the resort's unwavering commitment to sustainable practices and responsible hospitality. Photo credits: The Ritz-Carlton Maldives, Fari Islands In a stellar year for recognition, the resort has also achieved the Green Globe Certification, a prestigious accolade that underscores its dedication to minimizing environmental impact, promoting sustainable tourism, and creating a sustainable environment for future generations. Achieving the Green Globe Certification involves a rigorous process that requires adherence to strict criteria across energy efficiency, water conservation, waste management, and social and cultural sustainability. The Ritz-Carlton Maldives, Fari Islands has successfully demonstrated its commitment to quality and excellence through a recent evaluation across a comprehensive set of compliance indicators. Renato de Oliveira, General Manager at The Ritz-Carlton Maldives, Fari Islands, stated, “We are incredibly proud to receive both the Forbes VERIFIED Responsible Hospitality badge and the Green Globe Certification, reflecting our tireless commitment to sustainable hospitality and dedication to the protection of our natural world. This recognition is a testament to the efforts of our entire team, our Ladies and Gentlemen, in creating exceptional guest experiences with respect for the environment at our core. And of course we will continue to innovate to ensure our environmental footprint is light and fruitful for the planet and our community.” A FOUNDATION OF RESPECT The Ritz-Carlton Maldives, Fari Islands was meticulously designed with respect for the area's fragile ecosystem. Prior to construction on an existing sandbank, marine experts conducted extensive studies to ensure minimal impact on coral reefs and marine spawning. Sustainable construction materials, such as PEFC-certified timber from responsibly managed forests in Europe, were used, allowing the resort to earn PEFC Project Certification. The developers also achieved EDGE certification, leading to the Maldives' first green loan. NATURAL BEAUTY Land: The resort landscape features thousands of adopted trees and carefully selected native plants to prevent forest degradation and the negative impacts of importation. Among these is a 100-foot-tall Banyan tree in the Mystique Garden, dedicated to the resort’s late architect Kerry Hill. Acres of white sand stretch toward the blue lagoon, serving as a sanctuary for crabs, birds, and sea turtles. Sea: Encompassing 99% ocean, the Maldives is a vibrant underwater world. The resort island is encircled by a lively coral reef that shelters lobsters, fish, rays, and sea turtles. Preserving the reef and marine life remains a priority, with over 105 coral frames planted since the project's inception and 28 frames planted in 2024 alone. The resort's coral regeneration initiative has created abundant nursery frames and new habitats for ocean life. Photo credits: The Ritz-Carlton Maldives, Fari Islands SUSTAINABLE PRACTICES Energy: The resort harnesses solar and sustainable energy, contributing approximately 20% of its total electricity needs. In 2024, rooftop solar panel systems were installed on all guest villas, and the installation of a floating solar garden began, which is expected to add 1,400 kWp to the grid by 2025. Each villa is equipped with a smart energy-saving management system, while hot water pumps utilize ambient thermal energy. Culinary Consciousness: The resort’s seven dining venues prioritize locally sourced ingredients, offering an extensive selection of plant-based options and 100% cage- and crate-free eggs and meat. Daily food waste, approximately 726 kg, is composted for the resort gardens. Additionally, our culinary and bar teams embrace a zero-waste approach, creating chutneys and coffee scrubs, along with various other initiatives to minimize waste. Water: Still and sparkling water is purified at the resort’s dedicated plant using filters from Nordaq, eliminating the need for plastic bottles. Greywater is treated and reused for landscaping. Plastic Use: The resort has committed to banning single-use plastics, implementing reusable water bottles, bamboo-based serving ware, and crystal amenity jars. Its garden and desalination plant also contribute to reducing plastic imports. PARTNERSHIPS AND PROGRAMS Drone Research: The resort has implemented an advanced ocean plastics monitoring program using drones, developed in partnership with Dr. Melissa Schiele. In 2024, the program has completed 50 drone flights, identifying critical plastic debris, including eleven ghost nets weighing approximately 418 kg. These ghost nets pose a significant threat to marine life, as they can ensnare and kill creatures. By removing them, the resort helps to prevent these tragic incidents and protect the ocean ecosystem. Jean-Michel Cousteau Ambassadors of the Environment Program: This program continues to provide guest experiences focused on environmental preservation in collaboration with the renowned oceanographic explorer. This year, Cousteau visited the resort again to further educate students from Villa College and the Maldives National University, as well as the resort’s naturalists. His ongoing presence inspires both guests and Ladies and Gentlemen alike, reinforcing the importance of environmental stewardship. Saad Amer as Sustainability Champion: This year, Saad Amer, recognized as a Climate Activist and a member of Forbes' 30 Under 30 for social impact, visited The Ritz-Carlton Maldives, Fari Islands to curate meaningful guest experiences. His session, titled "A Thought Experiment: How to Save Our Planet," engaged both guests and the local community, where he shared valuable insights on the impacts of climate change. During his visit, he connected with students from Maldives National University and Villa College to discuss future initiatives. Additionally, he led an interactive activity with the resort’s younger guests, inspiring them to become "Climate Kids" and fostering a sense of environmental stewardship from an early age. Community Footprints: The resort engages with local schools through educational excursions, promoting ocean conservation awareness. In 2024, eight educational excursions took place, including visits to Dhiffushi, Thulusdhoo, Gaafaru and Huraa. A notable initiative this year was a recycling competition held with students from Dhiffushi, where the winning teams were awarded a visit to The Ritz-Carlton Maldives, Fari Islands for a special lunch with the resort’s naturalist. During this experience, they learned about coral restoration efforts. The Ritz-Carlton Spa: Showcasing a commitment to sustainable living, The Ritz-Carlton Spa features an organic body and skincare collection by Bamford. In 2024, its dedicated Ladies and Gentlemen at the spa have innovatively transformed coffee grounds into sustainable body scrubs for in-house guests, highlighting its ongoing dedication to environmentally friendly practices and wellness initiatives. As part of the resort’s ongoing commitment to sustainability, The Ritz-Carlton Maldives, Fari Islands will soon launch a Coral Adoption Project, enabling guests to contribute to initiatives aligned with its Community Footprints philosophy. Additionally, The Ritz-Carlton Maldives, Fari Islands is excited to introduce a new package featuring Saad Amer, the Sustainability Champion of the resort. This package will include educational and inspiring activities designed to deepen guests' understanding of the local climate and promote support for the surrounding community, ensuring that their holiday experience is both enriching and impactful. For more information, visit ritzcarlton.com/Maldives, and for real-time updates, follow the resort on Instagram and Facebook.

The MICHELIN Guide’s inaugural hotel recognition programme, MICHELIN Keys, has awarded Two Keys to Banyan Tree Krabi, a luxury resort on tranquil Tubkaek Beach on the Andaman coast of Southern Thailand. Photo credits: Banyan Tree Krabi The French-based MICHELIN Guide, famed for its accreditation of “stars” to the most exquisite restaurants, has for the first time introduced a ranking system of “keys” to acclaim the most outstanding hotels in the world. The 2024 MICHELIN Guide hotel selection in Thailand included a total of eight Three-Key hotels (its highest decoration), 19 Two-Key hotels, and 31 One Key hotels. Each hotel had been anonymously visited and assessed by MICHELIN inspectors. Banyan Tree Krabi was among only four resorts or hotels in the Krabi region decorated with a key award. According to the MICHELIN Guide, distinction is based on five criteria: excellence in architecture and design; quality of service; overall personality and character; value for money; and meaningful contributions to the local community. In addition, the prestigious French-based guide also recommended the resort’s spa, Banyan Tree Spa Krabi, as one of the seven “most luxurious” spas in Thailand. Banyan Tree Spa Krabi’s signature experience is The Rainforest, the region’s first luxury hydrotherapy facility, described by the MICHELIN Guide as a place “where tropical serenity meets holistic wellness”. “Dive into a luxurious hydrothermal circuit featuring a Rain Walk, Steam Room, Sauna, Ice Fountain, Vitality Pool, Outdoor Cold and Hot Plunge Pools, Jet Pool, and Heated Bed,” the MICHELIN Guide said. “Let the Tropical Rainmist take you away as the soothing Rain Shower helps you relax before an invigorating body scrub boosts your skin’s moisture. Experience true tranquillity as a skilled therapist works their magic, kneading away all your tension.” The spa has eight private treatment rooms, each with a selection of “Colour-Calm” choices. The theory behind colour-calm therapy is that the spectrum of light carries electromagnetic energy, and therefore affects energy or chakras. This month, Banyan Tree Spa Krabi introduced a new treatment idea for guests — complimentary weightless therapy classes. Weightless therapy is a holistic technique that involves floating in water, whereby the buoyancy helps alleviate pain and stress. Also known as flotation therapy, this sensory deprivation treatment is renowned for inducing a state of deep relaxation. At Banyan Tree Spa Krabi, trained therapists guide and glide their clients gently upon the water in one-on-one sessions usually lasting half an hour. Photo credits: Banyan Tree Krabi “Weightless therapy is an alternative way to heal your body and mind,” said Banyan Tree Spa Krabi Manager Ms Montira Vichiankoo. “The meditative state obtained by floating in the water helps us relax as well as exercising muscles, joints and bones.” The new weightless therapy experience is just one of several innovations at the award-winning spa, a self-styled “Sanctuary for the Senses” that offers massage and wellbeing treatments, including traditional Thai and oil massages such as the Restorative Detox massage, a deep tissue technique designed to stimulate the body’s circulatory system. Alternatively, the Sleep Essentials massage is a unique ritual that brings the mind and body to a deep state of rest. Each therapist at the resort has undergone intensive training at the Banyan Spa & Wellbeing Academy, which introduces students to its very own “8-Pillar Philosophy.” The 8-Pillar Philosophy — involving the concepts of Connection, Growth, Groundedness, Nourishment, Rest, Movement, Practice, and Mindfulness — is also evident in Banyan Tree’s “Wellbeing Sanctuary” programme which was launched in 2021. Setting aside a selection of suites dedicated to holistic and wellness pursuits, the “Wellbeing Sanctuary” provides guests with an opportunity to combine a leisure vacation with a daily itinerary designed to enrich mind, body and soul — from meditation to Thai boxing, from massage and hydrotherapy to nature trails and sailing lessons — complemented with a nutritious diet and personal consultations. Located on a tranquil beachfront, and tiered into a lush hillside facing westward towards the Andaman Sea and the sunset, Banyan Tree Krabi has 72 pool suites and villas, among them seven two-bedroom options, one three-bedroom villa, and a majestic seven-bedroom Presidential Beachfront Pool Villa. Facilities include two restaurants and a beach bar, a beach club, a kids’ club, a fitness centre, meeting rooms, and the aforementioned rainforest-themed spa. For more information or reservations, contact +66 075 811 888 or email krabi@banyantree.com

Le Sereno, the iconic luxury beachfront hotel in Saint Barthélemy, is pleased to announce the appointment of Tiphaine Lacombe as the new Hotel Manager. Lacombe brings a wealth of experience in luxury hospitality, with a career that has taken her from Australia to some of France’s most prestigious properties.  With an extensive background in hotel management, Lacombe’s career includes leadership roles at the prestigious Château de Berne***** Relais & Châteaux and Château de Sacy in Champagne, where she served as Director for over three years. More recently, she managed two luxury hotels for the Bombaron Group before taking on high-end experiences at Maisons Perrier-Jouët and Mumm in 2023. In her new role at Le Sereno, Lacombe will prioritize operational excellence, team development, and strengthening the hotel’s positioning as ultra-luxury destination in Saint Barthélemy. She will also focus on maintaining the family-oriented culture that Sereno Hotels is renowned for, ensuring guests enjoy the brand’s signature relaxed and welcoming atmosphere. “I am thrilled to step into the role of General Manager at Le Sereno – Saint Barthélemy, a family-run property that truly embodies relaxed luxury,” expresses Lacombe. “This opportunity marks an exciting new chapter in my career, where I aim to uphold the destination’s renowned elegance and warmth in every detail.” Luis Contreras, owner of Sereno Hotels, welcomed Tiphaine to the Sereno Hotels family, highlighting her expertise and leadership. “Tiphaine’s role will be pivotal in maintaining our high standards of service and delivering exceptional guest experiences,” noted Contreras. “At Sereno Hotels, we pride ourselves on partnering with top industry talent to uphold our core values of design, location, culinary excellence, and unparalleled service. Tiphaine will play a central role in continuing this legacy.”

B&B Hotels has appointed Katja Jenne as the new Head of Marketing & Communications for Central and Northern Europe, effective November 1, 2024. Jenne succeeds Patrizio Iaquinandi, who is moving on to new professional opportunities. Katja Jenne has been with B&B Hotels since 2022, previously serving as Team Lead for Brand Marketing, where she gained extensive experience in the company's marketing efforts. In her new role, Jenne will report directly to Frank Seedorff, Chief Digital Officer, and manage a team of 13 professionals. Her responsibilities will include further developing the brand strategy, overseeing the implementation of marketing campaigns, and coordinating the associated public relations activities to support the company's objectives in the region. Jenne's appointment reflects her proven track record within B&B Hotels and her ability to contribute to the growth and development of the brand. As the company continues to expand its footprint in the budget hotel sector, her role will be key in delivering strategic marketing initiatives that resonate with the target audience and strengthen the brand's presence in Central and Northern Europe.

Arlo Hotels, the lifestyle hotel brand known for its vibrant designs and unparalleled guest experiences, is proud to announce the appointment of Jimmy Suh as the company president, effective immediately. Suh brings a wealth of knowledge and a visionary approach to leading Arlo Hotels into its next chapter of growth and success. Suh steps into this position with over 20 years of leadership experience in the hospitality industry. His dynamic career has been marked by a series of executive roles at some of the most revered lifestyle hotel brands, including Kimpton, Loews, and The Standard hotels, where he envisioned and formed brand marketing, revenue, and guest experience strategies. In July 2021, Suh joined Arlo Hotels as its chief commercial officer, responsible for revenue maximization, profitability, marketing, brand value, public relations and stakeholders’ returns. As Arlo Hotel’s chief commercial officer, Suh has continued his mark for performance excellence by creating forward-thinking, innovative programs to help establish Arlo as a recognized force in the lifestyle hotel space. His visions have led to some of the company’s most successful programs to date, which include the If You Arlo program, which turns social influencers into the next generation travel agent, and Arlo Means Business, an online marketplace for small to medium sized enterprises to enjoy the benefits traditionally reserved for Fortune 500 companies. In addition, Suh has guided his team to raise the hotels’ community value with elevated cultural and entertainment events for both locals and out-of-town guests to discover and enjoy. In the past three years, Suh has been instrumental in launching three new Arlo hotels in Miami (Wynwood), Chicago and Williamsburg. As president, Jimmy Suh, will lead the next stage of company’s growth, overseeing the hotels operations and marketing, heightening guest experience, and maximizing the brand value for both guests and stakeholders, alike. “We are thrilled to see Jimmy Suh take on the role of President at Arlo Hotels,” said Oleg Pavlov, founder of Arlo Hotels. “His exceptional work ethic, thoughtful and entrepreneurial approach to innovation, unwavering commitment to guest service excellence, while fostering a diverse and motivated workplace culture make him the ideal candidate to represent the brand and the company.” Arlo Hotels currently operates six properties: four in New York City (Williamsburg, Midtown, NoMad and SoHo), one in Miami (Wynwood) and one in Chicago. Its seventh hotel, Arlo Washington DC, is slated to open on November 18. To learn more about the brand, book stays at any of the properties and stay up to date about upcoming openings, visit arlohotels.com And follow Arlo Hotels on Instagram at @arlohotels.

From wearable devices that monitor vital signs in real-time to AI-powered health apps offering personalised wellness plans, technology is empowering individuals to take greater control over their health journeys. These innovations provide more accessible, efficient, and data-driven solutions, allowing for a more proactive stance on well-being. As the wellness industry continues to embrace these innovations, the focus remains on enhancing well-being while addressing the ethical and practical challenges that come with it. The future of wellness promises to be more connected, personalised, and insightful than ever before. We are talking to the industry experts Laura Montesanti and Kate Leff who share their views of the future of wellness. Laura Montesanti, Founder of Synergy LM: “We have seen plenty of new concepts being developed in the wellness space that have included AI and technology. AI and technology will play a central role in shaping the future of wellness in hotel spa experiences by enabling deeper personalization, enhancing the guest experience, and driving operational efficiency. This evolution will make wellness more accessible, inclusive, and seamlessly integrated into guests' lifestyles, both during their stay and beyond. Key trends integrating technology, include:   Full body analysis. Technogym one of our partners has just launched a full body scan machine to review people system and then advise them on the best workouts. Technogym Checkup is a fundamental element of the Technogym Ecosystem, and uses advanced measurement technologies and artificial intelligence to provide an assessment of physical and cognitive condition. All the different measurements converge in Wellness Age™ — a simple yet powerful metric that is easy to compare to your actual age, providing a clear indicator of your progress. Technogym Coach's artificial intelligence adjusts training programs accordingly to maximize results, increasing satisfaction and level of engagement in the long term.   Choosing the best nutrition and in this case teas to suit your body. One of our sponsors, a Korean Tea Supplier called Chung-gang-won uses an Energy Reading Machine to advise its clients on teas. Their bio-information measurement device uses harmless microcurrents to visualise one's body’s unique energy distribution, from which they’ll be able to discover which teas or herbs can help balance one's body.   Frequency machines are also being used a lot and doing miracles out there. One of our attendees Wholetone Wellness is a bioenergetic wellness service specialising in the application of frequency-based wellness technologies. Its system identifies, stimulates and balances the energetic terrains of the body and environment, including physical, psychological, and spiritual energy.   Beauty scans. I have also personally tried skin analysis supplied by Biologique Recherche at the Lily of The Valley that would help in detecting the type of skin and in turn the best treatment and products were advised. But also a very interesting scan of my scalp at the Mandarin Oriental in Barcelona by the Miriam Quevedo hair spa, in which a therapist trained in trichology makes a personalised diagnosis with the iMirocam to assess the condition of your scalp and hair fibre to then advise you on the best treatment and products for your hair.   Music. A big one that is being adopted on different levels to enhance wellness journeys. From music apps that welcome you in your room, to music that is made by recording the vibration of nature and is then introduced to relax and feel the healing powers of nature.   Other trends I'm seeing emerging: Floating pods, Light and colour therapy and Sleep pods.   I do feel that the personal touch and warmth that a person can give is irreplaceable, and that a machine cannot pick up on subtlety and feelings that a person would be able to pick up on when assessing a client. But it can definitely help speed up some of the process, improving efficiency and therefore allowing for a smoother and cost effective operation in a SPA. However, implementing technology is also challenging on the side of training and implementation within a business that has been running on pure labour and personal touch."   Kate Leff, CEO at REVIVO Wellness Resorts KL: "AI and technology are revolutionizing the wellness industry by offering personalized, data-driven experiences. At REVĪVŌ, we see a future where technology not only enhances but also customizes wellness journeys, making them more effective and engaging. Through AI-driven analytics, we can tailor treatments to individual needs, monitor progress in real-time, and offer insights that empower guests to take control of their wellness journey. This level of personalization will set new standards in the industry, transforming how guests interact with wellness services.    Key trends include AI-driven personalization through health data analysis software, which allows us to create more curated and tailored experiences for our guests. Wearable health technology is also leading the way by providing measurable data, such as monitoring sleep patterns and stress levels. In our soon-to-open Vitality Centre, we will be incorporating advanced technology for personalized nutrition, longevity, and sleep treatments, along with diagnostic tools that utilize health data management to offer a comprehensive and measurable approach to wellness.    REVĪVŌ is a luxury wellness resort that embraces a holistic approach to wellbeing, seamlessly integrating technology to enhance our guest experience. One example is our Breathe Luxe Lamp, which offers customizable lighting modes to serve as a personal sleep and wake companion. From soothing amber light for restful nights to invigorating blue light for energetic mornings, the lamp helps align guests' routines with guided breathing exercises and evening meditations. REVIVO Wellness Resort Bali The benefits of AI-driven wellness programs include greater personalization, efficiency, and the ability to provide data-backed insights. These programs can adapt to guests' needs in real time, creating a truly bespoke experience. However, challenges include ensuring data privacy, maintaining the human touch that is so integral to wellness, and managing the learning curve for both staff and guests. At REVĪVŌ, we believe in a balanced approach, where technology enhances rather than replaces human interaction. Wearables are particularly transformative, as they provide real-time health data that can be used to tailor treatments to each guest’s unique needs.    The key to balancing technology with human touch is to ensure that technology serves to enhance, not replace, human interaction. At REVĪVŌ, we use technology to gather data and personalize experiences, but we always prioritize the empathetic, human connection that defines exceptional service.    The integration of AI and technology will likely be a major differentiator in the hotel spa industry, setting apart those who innovate from those who don't. As guests become more tech-savvy, they will expect personalized, tech-enhanced experiences. Resorts that can seamlessly integrate these elements while maintaining a high level of human service will lead the way. At REVĪVŌ, we view this as an opportunity to redefine luxury wellness by combining the best of both worlds.    My advice would be to start with a clear vision of how technology will enhance your guest experience and align it with your brand values. Invest in technology that adds genuine value, and ensure that it complements rather than overwhelms the human aspects of your service. Also, be prepared to invest in training and support for your staff to ensure a smooth integration. Finally, always keep the guest at the center of your strategy—technology should be a means to deliver a more personalized, engaging, and impactful experience.    As we look to the future, it’s clear that the wellness industry is on the brink of a technological transformation. However, the core principles of wellness—empathy, connection, and holistic care—must remain at the forefront. At REVĪVŌ, we believe that the most successful integration of AI and technology will be one that amplifies these principles, creating spaces where guests feel both seen and supported, with every technological innovation serving to deepen the wellness journey."

With the wrap-up of the October's Hospitality Shining Stars Awards, we are glad to speak to the distinguished Top-rated Property Leaders selected by voting recognised for their exceptional contributions and innovative approaches to property management. These top leaders embody the spirit of excellence, resilience, and creativity that drives the industry forward.  Ahmed Elnawawy | General Manager - Rixos Bab Al Bahr, United Arab Emirates What his colleagues say: “Since taking over as General Manager of Rixos Bab Al Bahr in January 2023, Mr. Ahmed Elnawawy has proven to be an extraordinary leader, transforming the resort across multiple dimensions. His leadership has driven improvements in employee engagement, guest satisfaction, revenue generation, and sustainability, setting new benchmarks for excellence in the hospitality industry. Mr. Ahmed's leadership style is rooted in empathy, transparency, and empowerment, creating a culture of mutual respect and open communication. This approach has fostered a collaborative and positive work environment, which has directly contributed to the resort’s success. Numerous return guests have praised the heightened quality of service, facilities, and entertainment. Financially, the resort has excelled under Mr. Ahmed’s leadership, surpassing revenue expectations. Mr. Ahmed has skilfully managed the budget, balancing improvements to facilities, rooms, and the entertainment program while maintaining strong profitability. Sustainability is a key focus for Mr. Ahmed, who has implemented 51 sustainability initiatives in 2023 alone. Among these are the elimination of single-use plastics and the introduction of a water bottling facility, which has reduced the resort’s environmental impact. Mr. Ahmed’s leadership at Rixos Bab Al Bahr has been instrumental in elevating the resort’s standards across all areas of operation. His focus on employee engagement, guest satisfaction, revenue growth, and sustainability has transformed the resort into a benchmark for excellence in the hospitality industry. Through his visionary approach, strategic management, and deep commitment to both people and the environment, Mr. Ahmed has ensured the continued success and growth of Rixos Bab Al Bahr. His accomplishments over the past year demonstrate his remarkable leadership and dedication to creating a thriving and sustainable resort.” Andrew Jansson | Cluster General Manager - Centara Lagoon Mirage Maldives and Centara Grand Lagoon Maldives What his colleagues say: “With nearly 30 years of experience in hospitality, Andrew has held leadership roles across 14 countries with prestigious hotel brands like Hyatt, Shangri-La, One&Only, and Minor. His current position at Centara marks his fourth management role in the Maldives, where he will oversee the pre-opening and strategic development of both island resort properties. Andrew's extensive background equips him to drive excellence and innovation in these exciting new projects.” What do you love the most about hospitality? AJ: “For me, it’s about being part of those special moments, knowing that what we do, has somehow played a role in creating experiences and memories that our guests will share for a lifetime.” What makes one a true hotelier? AJ: “You have the be a people person, and you have to have a passion for what you do, no matter how unappreciative it may seem at times. The job satisfaction comes from the smile on people’s faces; whether it’s making a couple’s dream vacation come true, or being a part of a young colleague’s career development and growth. Those little moments is what it’s all about.“ Fernando Horta | General Manager - Hotel de Bourgtheroulde, France What his colleagues say: “Fernando has over 20 years of experience in luxury hospitality, having held leadership positions at prestigious hotels across Europe. Known for his dedication to excellence, he focuses on delivering innovative guest experiences and cultivating a strong service culture. His strategic vision and passion for crafting unforgettable stays have firmly established Hotel de Bourgtheroulde as a top destination in the industry.” What do you love the most about hospitality? FH: “What I love the most is the endless possibility of crafting new experiences for our guests. See the joy in their eyes when they are delighted with something. Sometimes it can be something simple, but if provided from the heart, it will make a difference.” What makes one a true hotelier? FH: “The passion put forward in order to fulfill a promise. The ability to adapt to other cultures, speaking several languages, caring for the associates, spending time helping them grow, looking after the assets as if they are your own.” Nizam Hassan | Executive Assistant Manager - The Nautilus Maldives What his colleagues say: “Nizam began his hospitality career over two decades ago as an apprentice at Four Seasons Hotels & Resorts and has since worked with renowned brands like One & Only, TAJ, and Anantara. With extensive expertise in service and culinary arts, he believes his attention to detail is key to driving his team’s motivation and achieving exceptional results. His commitment to excellence continues to be a valuable asset in delivering top-tier hospitality experiences.” What do you love the most about hospitality? NH: “What I love most about the hospitality industry is the ability to create memorable experiences for people. It's a field where empathy, creativity, and service come together to make others feel valued and cared for. From personal interactions with guests to the atmosphere you help build, hospitality is all about making someone’s day brighter. The diversity of people you meet and the chance to learn from different cultures is also incredibly rewarding, making each day unique and exciting.” What makes one a true hotelier? NH: “A true hotelier exemplifies exceptional guest focus, attention to detail, and a deep passion for hospitality. They demonstrate strong leadership, adaptability, and consistently strive to exceed guest expectations, ensuring seamless operations and memorable experiences. Their commitment to service excellence is the hallmark of their professionalism.”  

Hotel business is a dynamic, high-pressure environment where hoteliers are constantly managing guest expectations, staff dynamics, and operational challenges. This fast-paced world can take a toll on mental health. Here are some mental health tips for those who constantly overwork to make life of others easier. 1. Embrace Breaks During Busy Shifts During peak check-in times or events, it can feel impossible to step away. However, taking short breaks—just five minutes to breathe deeply or stretch—can recharge your mental state. Use quiet moments in the lobby or staff areas to regroup. Even a brief pause can help you handle stress more effectively. 2. Create a Personal Sanctuary Whether it’s a designated quiet room or simply a corner of the staff break area, having a space where you can retreat for a few moments can work wonders. Personalizing this space with calming items—like plants, photos, or soothing scents—can help you destress during hectic days. It’s crucial to have a go-to spot to collect your thoughts. 3. Implement Team Huddles Regular team huddles, even just for 10-15 minutes, can boost morale and communication. Use this time to discuss challenges, share successes, and offer support. Creating an atmosphere where team members can openly share their thoughts can help reduce feelings of isolation and improve mental health. 4. Utilize Technology Wisely With the demands of managing bookings and guest requests, technology can be both a blessing and a curse. Limit after-hours work emails and notifications. Set boundaries on your devices to avoid burnout. Consider using task management tools to streamline operations and reduce the chaos during busy periods. 5. Promote a Culture of Recognition In an industry where hard work often goes unnoticed, establishing a culture of recognition can uplift spirits. A simple “thank you” or shout-out during staff meetings can go a long way. Celebrate small victories, whether it’s a successful event or a particularly busy weekend, to foster a sense of accomplishment and community. 6. Seek Mentorship and Peer Support Connecting with fellow hoteliers can provide invaluable insights and support. Establishing a mentorship program within your hotel can help less experienced staff navigate challenges. Likewise, sharing experiences with peers at industry events or online forums can help alleviate the sense of being overwhelmed. For managers to remember Mental health in the hotel industry is not just a personal responsibility; it’s a shared one. By incorporating specific practices like embracing breaks, creating supportive environments, and promoting recognition, hoteliers can cultivate a workplace that prioritizes well-being. Fostering mental health not only benefits the individuals but also enhances guest experiences and overall hotel success. Remember, a mentally healthy team translates to happier guests!

Mercure Bangkok Makkasan is a hotel for travellers looking for local and authentic experiences. The Mercure Bangkok Makkasan's team is looking for: - Bell Person & Driver - Executive Housekeeper - Floor Supervisor - Room Attendant - F&B Service  Attendant - Chief Engineer - Security Supervisor - Night Shift - Safety Officer. To apply, send your CV to careers.mercuredubaihotel@accor.com.

Located within Emboodhoo Lagoon, SAii Lagoon Maldives, Curio Collection by Hilton is only a 15-minute speedboat ride away from the airport. The hotel features an outdoor infinity pool, a fitness center, and a direct access to The Marina @ CROSSROADS. The CROSSROADS Maldives team is looking for:  - SAii Host - Chinese Speaking - SAii Host - Arabic French Speaking - SAii Cap - Local - Commis - HR & Training Coordinator. For applications, please send your updated CV with profile photo and certificated to careers.lagoon@saiiresorts.com.

Nestled amidst the beautiful waters of Noonu Atoll, Noku Maldives is designed as a perfect sanctuary to escape from the world. With 50 modern private villas dotted across the island, be greeted by soft powdery sands of our private beach or bask in the crystal-clear Indian Ocean. Noku Maldives, Vignette Collection is looking for passionate, dedicated individuals to join their exceptional team: - Waiter - Chinese Speaking - Security Officer - IT Supervisor - Local - Executive Secretary - Commis | Team Cafeteria - Local - Island Host - Chinese speaking - F&B Supervisor - Villa Attendant - Local - Spa Therapist cum Yoga Instructor. If you’re driven by excellence and a love for creating memorable guest experiences, this is your opportunity to shine! Send your resume to h3-careers@nokuhotels.com