Marie Basset is a Certified Strengths Career Coach with a background in Sales, Consulting, Recruitment and HR in France, UK, Singapore and now Australia, who has been working with clients worldwide for 10 years. She became a coach and launchedMarie The Coachto help people understand what strengths, skills, values they have and how they can use them to improve their careers.
I had discussions over the years with different leaders trying to adapt to new leadership roles. If you are in the same shoes or have been, I wonder if you will also realise that you are having the same issues.
I have heard statements like:
- I wanted to keep the same management style as the predecessor
- I wanted to adapt to the team and lost myself
- Peers are pressuring me to be a tougher leader but it's not me
- I wonder if I was made to be a leader and lead a team
While attending the Module 7 of the ACE program, here is a sentence that I loved from David Goldsmith "it's not because you are good at it that you ought to do it"
How are you feeling when you read part of those statements?
- Drained?
- You relate 100%
- Anxiety?
- nausea?
- frustration?
- relieved?
Honestly, I have heard so many of those stories, guys, you gotta change something so you feel better in your job! and it's okay to change that one thing that will make you happier in the long run.
My statement is: "If you enjoy it, do it YOUR way, if you don't, walk away"and that is what I have said to everyone that comes to me as a New Manager or Leader. You don't have to be inleadersheepand follow what other people have put in place! They are GONE this is YOUR space now!
Is it hard for you to see how you can make a difference, your way, as a leader? Are you trying but doing things wrong?
- You can start working with a career coach to bounce back your thoughts | Make her your thinking partner and get awareness on what approach would workbestforyou.
- Take the Gallup Assessment and understand your strengths and why another person's leadership style doesn't work for you |drop the leadersheep and be yourself.Authenticity has never looked better :) Trust me!
All of those are services I offer and I would be delighted to help you drop the leadersheep and get on the right leadership. Get honest, real and aware of what makes you, your BEST-SELF.
In the world of hospitality establishments, boutique hotels are known for their unique charm, intimacy, and personalized experiences.
They are set apart from larger chain hotels by size and scale, with less than 100 rooms. This creates a more intimate and personalized experience with more attention to detail. Boutique hotels also emphasize unique design and decor, often reflecting local culture or artistic themes.
Boutique properties also ensure including exceptional details in the guest areas: high-quality customized furniture, unconventional design touches, original artwork pieces, for a distinctive ambiance. They are often situated in urban neighborhoods or scenic getaways catering to travelers seeking authentic experiences. Their guests usually value exclusivity, individuality, and tailored stays. Here are a few unique boutique hotels that are unique in their own way.
The Library Hotel, New York, USA
1. A Bibliophile's Delight: The Library Hotel
A hotel and a library, what more could any Bibliophile ask for? The Library Hotel, New York, USA, caters to bookworms and literature enthusiasts. The unique feature of this hostel is its rooms.
Each room is a unique immersion into a different literary world. Each room transports guests on a journey through beloved novels and their settings.
Examples of such rooms include The Sherlock Holmes Suite, which transports guests to 221B Baker Street with its Victorian-era design, and the hidden compartments with the English afternoon tea served on a vintage cart.
The Jane Eyre Room is a gothic charm of Thornfield Hall with its dark wooden paneling, a four-poster bed, and a hidden library stocked with Bronte novels.
The Alice in Wonderland Room shrinks you into a whimsical wonderland with oversized furniture, quirky teacups, and playing cards adorning the walls.
Andronis Concept Wellness Resort, Santorini, Greece
2. The Sanctuary Boutique Hotel: An Immersive Spa Journey
Andronis Concept Wellness Resort offers therapeutic spa treatments while overlooking the Aegean Sea in Santorini. This hotel is an escape into a haven of holistic wellness. Each spa experience is a different journey for the senses.
A blend of ancient traditions and modern techniques gives a personalized treatment that rejuvenates the spirit, soul, and body. One of these spa journeys is the unique Mayan cacao ceremony that immerses you into a full-body massage with warm cacao paste locally sourced complemented by soothing music and aromatherapy.
Applewood Manor, North Carolina, USA
3. The Alchemists’ Table: A Culinary Transformation
Applewood Manor, a North Carolina boutique hotel, reimagines the dining experience of its guests by transforming meals into interactive journeys. A few times a year, the hotel hosts themed multi-course dinners where food becomes a spectacle and guests become active participants.
Apart from bespoke dinners, guests enjoy cooking classes led by guest chefs. Throughout the meal, chefs personally present each course, explaining the historical and cultural influences behind the dish and engaging guests in conversation.
The chefs prioritize fresh, seasonal ingredients sourced from local farmers and artisans. Each dish is a creative expression of regional flavors and cultural influences. Guests might be invited to participate in tasks like mixing spices, choosing ingredients for their personalized dish, or solving food-related riddles.
The restaurant transforms nightly to match a theme, from their projections to music and scents. All these create an immersive atmosphere that transports guests to another time and place.
Hospitality industry's sustainable practices extend far beyond its physical footprint. Today, we are asked Carolyn Wincer, Managing Director of Travelife about hotel's role in developing communities and locations.
In the dynamic world of hospitality, where guest satisfaction and operational excellence are paramount, continuous learning is not just beneficial but essential. Whether you're a seasoned professional or just starting out in the industry, there are numerous ways to expand your knowledge and stay ahead of the curve. Here’s a comprehensive guide to boosting your expertise in hospitality:
Embrace Cross-Training Opportunities
One of the most effective ways to broaden your knowledge base in hospitality is through cross-training. This involves learning aspects of different departments within your organization. For instance, if you work in guest services, cross-training in food and beverage or housekeeping can provide valuable insights into how various functions interconnect. Understanding these connections not only enhances your problem-solving skills but also improves overall efficiency in service delivery.
Photo by Lewis Keegan on Unsplash
Pursue Formal Education and Certifications
While experience is invaluable in hospitality, formal education can provide structured knowledge and a deeper understanding of industry principles. Consider enrolling in courses or obtaining certifications relevant to your role, such as hospitality management, food safety, or event planning. These credentials not only enhance your credibility but also demonstrate your commitment to professional growth.
Stay Updated with Industry Trends
Hospitality is an ever-evolving industry influenced by changing consumer preferences, technological advancements, and global trends. Stay informed by regularly reading industry publications, attending conferences, and participating in webinars. Networking with peers and industry leaders can also provide valuable insights into emerging trends and best practices.
Foster Mentorship Relationships
Seeking guidance from experienced mentors within your organization or the industry can significantly accelerate your learning. A mentor can offer advice based on their own experiences, provide constructive feedback, and introduce you to valuable professional networks. Mentorship relationships are a two-way street; consider offering your own insights and skills in return, fostering a mutually beneficial partnership.
Photo by Lewis Keegan on Unsplash
Utilize Technology and Online Resources
In the digital age, a wealth of knowledge is just a click away. Take advantage of online platforms, educational websites, and hospitality-specific resources to access articles, tutorials, and courses. Platforms like LinkedIn Learning, Coursera, and industry-specific forums offer a wide range of courses on topics from revenue management to customer experience enhancement.
Actively Seek Feedback
Feedback is a powerful tool for personal and professional development. Actively seek feedback from guests, colleagues, and supervisors to identify areas for improvement and validate your strengths. Constructive criticism provides valuable insights into how you can enhance your skills and adapt to changing guest expectations.
Engage in Practical Learning Experiences
Hands-on experience is often the best teacher in hospitality. Volunteer for new projects, participate in simulations or role-plays, and take on challenging assignments that stretch your capabilities. Practical learning not only reinforces theoretical knowledge but also builds confidence in applying concepts to real-world situations.
Develop Cultural Awareness and Language Skills
In hospitality, cultural competence is essential for delivering exceptional service to diverse clientele. Take the initiative to learn about different cultures, traditions, and etiquettes. If your role involves interaction with international guests, consider learning basic phrases in their language to facilitate communication and demonstrate respect for their culture.
Photo by Christina @ wocintechchat.com on Unsplash
Join Professional Associations
Professional associations such as the American Hotel & Lodging Association (AHLA) or the International Association of Hospitality Accountants (IAHA) offer valuable resources, networking opportunities, and industry insights. Membership allows you to stay connected with industry trends, attend conferences, and access specialized training programs that can further enhance your expertise.
Practice Continuous Reflection and Improvement
Finally, adopt a mindset of continuous improvement by regularly reflecting on your experiences, learning from mistakes, and setting new goals for growth. Keep a journal to track your professional development journey and celebrate milestones along the way. Embrace challenges as opportunities to learn and innovate, pushing yourself to excel in your hospitality career.
In conclusion, enhancing your knowledge in hospitality requires a proactive approach to learning, leveraging diverse resources, and embracing opportunities for personal and professional growth. By investing in continuous education, seeking mentorship, staying updated with industry trends, and honing practical skills, you can position yourself as a knowledgeable and adaptable professional in the vibrant world of hospitality.