Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointment of wellness and hospitality veteran Caitlin McKenna as chief executive officer.
BarryGoldstein, who served Arch as CEO for the past three years, has been appointed to the new position of chief commercial officer, responsible for business development and customer relationship management.
“Caitlin McKenna is a dynamic and respected leader known for her human-centric leadership, passion for service and innovation-driven growth,” said Steven Rudnitsky, Arch chairman. “Her mission is to accelerate Arch’s progress toward becoming the preeminent provider in the evolving service landscape.”
McKenna most recently was chief development officer for Trilogy Spa Holdings of Phoenix and global head of facilities management, wellness & experience services for JLL, a commercial real estate firm based in Chicago. She led JLL’s new global product function and developed strategy for a multibillion-dollar business offering experience services, design, wellness and facilities management to Fortune 500 clients.
From 2012 to 2019, McKenna served in a variety of leadership positions for Hilton Worldwide in McLean, Virginia, with a focus on brand management, investment and product development. Most recently, she was senior director of customer experience & innovation, where she led the development and operation of Hilton’s Innovation Gallery, a multimillion-dollar immersive showcase for media, executives and industry leaders. Earlier in her career, she held roles in real estate and hospitality consulting for HVS International.
McKenna earned her bachelor’s degree at Cornell University’s School of Hotel Administration in Ithaca, New York, and continued her studies through Stanford University in California and Gallaudet University in Washington. She has lectured at Cornell University, Georgetown University in Washington and the University of Houston in Texas.
Chalet Hotels Limited (CHL) announced the appointment of Shwetank Singh as Executive Director, inducting Shwetank into the Board of the Company. The appointment is pursuant to recommendation of the Compensation, Nomination and Remuneration Committee of the Company and effective immediately for a period of three years, subject to approval by Shareholders of the Company.
In his enhanced role, Shwetank will continue to lead functions of projects, design and business development and will also spearhead the teams of operations and asset management. In addition, Shwetank will also oversee CHL’s Environment, Social, and Governance (ESG) initiatives.
Sanjay Sethi, Managing Director & CEO, Chalet Hotels Limited, said: “In line with our endeavour to groom and grow our internal talent, Shwetank has been inducted into the board of Chalet Hotels Limited and given additional responsibilities of operations and our ESG initiatives. We look forward to his continued contribution to the growth of the Company.”
An alumnus of Faculty of Management Studies (FMS) with an MBA in Finance and Marketing, Shwetank has held key leadership positions at some of the best globally recognized organizations.
25hours Hotels is excited to announce the appointment of Jesper Soerensen as General Manager of 25hours Hotel Jakarta The Oddbird that is set to open in Jakarta, Indonesia next month. With over 23 years of experience in lifestyle and luxury hospitality, Jesper brings a wealth of knowledge and a global perspective to this vibrant new addition in Jakarta’s landscape.
Of Danish nationality, Jesper’s extensive career spans locations from Nicaragua to London, Doha, Miami, Los Angeles, Singapore, and the Maldives. His journey in hospitality began in the early 1990s in fashion and beauty before he transitioned to iconic hotels like Ian Schrager’s Sanderson and St. Martin’s Lane in London, Shore Club in Miami, followed by Six Senses Singapore, The Standard Maldives and SO/Maldives. Jesper speaks German, Danish and English.
“My journey has brought me to Jakarta where I am truly thrilled and excited to lead and open the amazing 25hours Hotel Jakarta The Oddbird and bringing the true experience of 25hours Hotels. I believe our spaces are unique but genuine in approach with strong focus on experience. We aspire to be the home away from home whether it be for business or leisure. We will also focus on collaborations, wellness and community-based activity. Finally, consistent with our values, we welcome all Oddbirds, those who celebrate their true individuality, to connect with like-minded individuals,” said Jesper Soerensen – General Manager.
VERANÓ Hotels + Resorts proudly announces the appointment of Pierre-Alex Maillard as Area General Manager. Pierre-Alex will lead the team at VERANÓ San Juan, which is the first of three new luxury lifestyle hotels slated for Puerto Rico by VERANÓ.
With a rich heritage in luxury and lifestyle hotels in some of the world’s most celebrated destinations, including St Barths, The Hamptons, and Miami, Pierre-Alex brings twenty years of leadership in delivering exceptional guest experiences and driving operational success. His most recent role as general manager of Hyde Midtown Miami, where he guided the hotel to its No. 1 ranking on TripAdvisor, is part of his repertoire to lead the opening of VERANÓ San Juan. Pierre-Alex brings a deep familiarity with Puerto Rico’s luxury hospitality landscape, having previously held the role of General Manager at Serafina Beach Hotel, now Condado Beach Hotel, where he played a pivotal role in the successful launch of the property. His leadership helped position the hotel as a standout destination in San Juan.
“The high-caliber hotelier that Pierre-Alex brings to VERANÓ is incredibly beneficial to us, the entire hotel team, and importantly – our guests,” said VERANÓ Hotels + Resorts managing director, John Sears. “His talent for luxury hospitality and his commitment to delivering elevated experiences for guests will be instrumental as we introduce VERANÓ San Juan to the world. We’re confident that his leadership will add to the new standard for hospitality in Puerto Rico.”
VERANÓ San Juan features design-forward social venues complimented with luxurious guest rooms, including signature Ó suites, which showcase contemporary elegance and comfort. Guests will enjoy a variety of high-end amenities tailored for modern business travelers, including City House rooftop restaurant, offering panoramic views of San Juan’s skyline, a sunset bar overlooking the Miramar district, and an exclusive private club membership that provides curated events and unique community experiences through each of VERANÓ’s hotel locations.
As Area General Manager, Pierre-Alex will oversee all aspects of the hotel’s operations, ensuring the property’s seamless opening and day-to-day management while delivering on VERANÓ’s mission of gracious living. His role will be pivotal in establishing VERANÓ San Juan as a premier destination for both travelers and locals alike. Being an enthusiast of the world’s finest dining experiences, Pierre-Alex looks forward to the team delivering new elements of exceptional restaurant experiences and culture to the vibrant gastronomy offerings in San Juan.
“I’m honored to join VERANÓ Hotels + Resorts and lead the opening of VERANÓ San Juan,” said Pierre-Alex. “This project is incredibly special, not just for the brand but for the future of luxury hospitality in Puerto Rico. I look forward to welcoming guests to a hotel that blends timeless elegance and contemporary luxury with the vibrant energy of San Juan.”
VERANÓ Hotels + Resorts is committed to developing world-class hospitality destinations that offer elevated guest experiences and create lasting memories. Each VERANÓ property is distinguished by its dedication to gracious living, combining impeccable service, exceptional culinary offerings, curated entertainment, and a refined yet inviting atmosphere. VERANÓ San Juan will embody these values, soon to be joined by the forthcoming VERANÓ Caimito in a serene rainforest setting and VERANÓ Cabo Rojo on a tranquil stretch of coveted beachfront, each designed to deliver their own distinctive, unforgettable experiences while maintaining the brand’s signature level of excellence.
