Four Seasons announces the promotion of Adrian Messerli to the role of President, Hotel Operations

Oct 27, 2023 Middle East
Four Seasons announces the promotion of Adrian Messerli to the role of President, Hotel Operations
All Insider Stories

Leading luxury hospitality company Four Seasons announces the promotion of Adrian Messerli to the role of President, Hotel Operations – Europe, Middle East and Africa. As a member of the company’s operations leadership team, he now has responsibility for a region that includes more than 40 hotels, resorts and residences – and growing.

As Four Seasons strengthens its presence in each of three regions – Americas, Europe/Middle East/Africa (EMEA) and Asia Pacific (APAC) – Messerli is leading an expanding team of corporate operations and commercial specialists in EMEA in support of its properties and experiential offerings in the region, while delivering value for guests, residents, partners and owners.

“Beyond his impressive experience, Adrian has always been a champion of his teams and of Four Seasons core values,” notes Rainer Stampfer, Four Seasons President, Global Operations, Hotels and Resorts.  “He is a firm believer that empowered people drive an exceptional guest experience, ideally positioning him to both nurture and grow our teams and portfolio across the region.”

Born in a resort village in Switzerland and raised in a fourth-generation family-owned hotel environment, it’s no surprise that Messerli pursued a hospitality career, earning a degree at the prestigious École hôtelière de Lausanne before catching the eye of Four Seasons in 2005.

An exceptional hotelier with extensive global experience, Messerli’s longstanding career with Four Seasons saw him taking on more responsibilities with each role in the United States, Caribbean, South America, China, Africa, the Middle East and Europe. Following General Manager assignments in Seychelles and Shanghai, he was most recently Regional Vice President and General Manager of the award-winning Four Seasons Hotel and Private Residences Madrid. In addition to his strength in food and beverage operations, Messerli has been a member of the company’s Global Spa Task Force. Outside of Four Seasons, he is an active member of the Chaîne des Rôtisseurs and a founding member of a culinary school in Evora, Portugal that aims to grow culinary and service talent for young adults in need.

“After the last few fulfilling years leading our magnificent property in Madrid and overseeing several of our dynamic hotels in the region, I am proud and energized to be taking on this new leadership role across EMEA,” says Messerli. “There are countless opportunities ahead for our company, our people and our owners as we continue to grow in key markets and enhance our existing portfolio of hotels, resorts, and residences, and the spas, restaurants and bars that are so key to the experience. I’m honoured to take on this new role and help guide this next exciting phase of our company.”

Messerli adds, “I look forward to continuing to help advance and support the amazing people who bring the Four Seasons experience to life each day.”

Share:
Gyunay Alieva has been appointed Director of Sales & Marketing at ME by Meliá Dubai
  • Middle East
Gyunay Alieva has been appointed Director of Sales & Marketing at ME by Meliá Dubai
ME by Meliá Dubai, the iconic hotel designed by the late Dame Zaha Hadid, proudly announces the appointment of Gyunay Alieva as the new director of sales and marketing. With an impressive background in luxury hospitality and a proven track record of driving significant growth, Alieva brings with her over 15 years of experience and is poised to further drive the hotel's position in the competitive market with her fresh perspective and strategic vision. As the new director of sales and marketing at ME by Meliá Dubai, Alieva is focused on driving the hotel's strategic vision, enhancing its market positioning, and elevating its reputation as a premier luxury and lifestyle destination. Her responsibilities encompass leading a dynamic team in developing and executing innovative sales and marketing strategies, fostering key partnerships and collaborations, and ensuring exceptional guest experiences. With a Bachelor's and Master's Degree in Public Relations, Alieva's journey began in 2009 as a sales executive at Miramar Al Aqah Beach Resort & Spa, followed by her role as senior sales manager at Meydan Hotel & Bab Al Shams Desert Resort and Spa. Alieva has excelled in diverse roles, including business development manager at The First Group, and she was part of the preopening executive for Meraas, where she served as Sales Manager, consistently delivering exceptional results within her position. Prior to her role at ME by Meliá Dubai, Alieva held the position of global director of sales at Rixos Hotels, Accor ALL Inclusive Brand. In this role, she oversaw multiple properties and played a pivotal role in the successful preopening and launch of new projects across the UAE, Türkiye, Qatar, Saudi Arabia, Egypt, and Vietnam. Here, she demonstrated remarkable expertise in launching new projects, managing financial structures, and building vital partnerships to ensure each venture's operational success and financial viability. Her tenure at Rixos Premium Saadiyat Island & Club Prive and Rixos The Palm Dubai Hotel & Suites as director of sales saw operation growth with Alieva's proven track record in revenue generation and team leadership, highlighted by achieving record-breaking revenues and exceeding annual budgets. Her creative approach has positioned the properties at the forefront of competitive markets, fostering relationships with key stakeholders, including Abu Dhabi and Dubai's tourism boards and government organisations. Alieva aims to build on ME by Meliá Dubai's renowned symbol of style and sophistication, leveraging its architectural excellence and cultural distinction to attract discerning travellers across the globe. Her goal is to deliver sustainable growth through tailored initiatives that highlight the hotel's unique brand positioning while nurturing a collaborative and results-driven team culture.
Learn More
Mgeni Mpolo Appointed Director of Sales and Marketing For Pendry West Hollywood
  • AMERICAS
Mgeni Mpolo Appointed Director of Sales and Marketing For Pendry West Hollywood
Pendry West Hollywood is pleased to announce the appointment of Mgeni Mpolo as the new director of sales and marketing. With an impressive career spanning over two decades, Mpolo brings a wealth of knowledge to his new role where he will oversee all aspects of sales and marketing, while heightening brand awareness and driving revenue goals across guestrooms, banquets and catering. “Mgeni’s impressive background, coupled with his proven leadership and commitment to guest satisfaction, makes him the ideal candidate to spearhead our sales and marketing efforts,” said Anne Marie Doyle, general manager of Pendry West Hollywood. “We are excited to welcome him to our team and look forward to the innovative strategies and contributions he will undoubtedly bring to the hotel.” In his most recent role as managing director at The Brilliant Advice Company in Zanzibar, Mpolo orchestrated the company’s successful market entry while developing guest experiences that drove profitability. Prior to this, he held leadership positions at W San Francisco and The Ritz-Carlton, San Francisco. His experience also includes a successful tenure with Marriott International. Mpolo earned a degree in business administration with a concentration in organizational leadership from Fresno Pacific University. For more information on Pendry West Hollywood, visit www.pendry.com/west-hollywood/ or follow @pendryhotels and @pendrywesthollywood.
Learn More
All Insider Stories