Heather Mckenna has been appointed Director of Marketing at Silverado Resort

From March, Mike Faber will take over the position of General Manager at the luxury boutique hotel The Amauris Vienna. He brings over 25 years of experience in the international luxury hotel industry to his new position. Over the course of his career, he has gained valuable experience in management positions at renowned hotel groups such as Banyan Tree and Melia Hotels International, which has made him a true industry expert. His vision combines elegance with authentic warmth. He sees the hotel as a place where luxury and personality harmonize – an exclusive retreat for travelers from all over the world who are looking for more than just a stay, but a temporary home and an atmosphere that will be remembered. “I look forward to working with our outstanding team to continue to offer guests exceptional experiences and establish the hotel as a synonym for luxury and first-class service,” says Faber. The Amauris Vienna is part of Relais & Chateaux.

The Ritz-Carlton, South Beach, and The Ritz-Carlton, Bal Harbour, Miami, are delighted to announce the promotion of Laia Climent to Market Director of Sales and Marketing. With over 21 years of experience in luxury hospitality, Laia brings a wealth of knowledge, global expertise, and a proven track record of driving new business, exceeding revenue goals, and leading diverse, high-performing teams. Laia began her journey with Marriott International in 2004 at Hotel Arts Barcelona, a Ritz-Carlton property. Over the next decade, she held key roles in Rooms Operations and Meetings & Special Events at The Ritz-Carlton properties in Naples, Powerscourt, Ireland, and Amelia Island. In 2013, she transitioned to W Hotels in Barcelona, her hometown, where she also served as W Brand Ambassador. In her prior role, Laia led the Luxury and Entertainment teams for the Account Sales Organization, consistently delivering exceptional results and motivating her teams to achieve their full potential. In 2024, her leadership resulted in record-breaking success across both group and transient business segments. Her career accomplishments are complemented by her academic achievements, including a Bachelor of Hospitality and Hotel Management from the University of Barcelona and a Bachelor in Protocol and Institutional Relations from Pompeu Fabra University. Most recently, Laia completed Marriott’s Emerging Leaders Program, further demonstrating her commitment to professional growth and excellence. Outside of work, Laia enjoys cycling, sailing, attending live entertainment events, and reading on the beach. She also loves traveling with her family and friends, embodying the spirit of adventure that aligns with the Ritz-Carlton brand.

With an impressive career spanning over 18 years, Bavani Srinu has built a reputation for transforming brands, driving market expansion, and generating significant revenue growth across multiple industries, including real estate, technology, digital enterprises, and now, hospitality. A strategic leader with a data-driven and performance-focused approach, she specializes in brand building, digital marketing, and product positioning. Bavani has held leadership roles in Singapore, Dubai, and India, while also managing marketing strategies for the Australian market. She has spearheaded innovative marketing campaigns, scaled businesses, and launched high-impact sales strategies. She has been instrumental in establishing strong brand identities, fostering customer loyalty, and leveraging digital platforms to drive business growth. As the Cluster Marketing Communications Director at Hilton, she oversees marketing strategies for three properties in Bangalore: Hilton Bangalore Embassy Golflinks, Hilton Bengaluru Embassy Manyata Business Park, and Hilton Garden Inn Bangalore. Her role includes developing and executing comprehensive marketing campaigns, strengthening brand associations, and managing media and public relations.