Hotel Haya Welcomes Laura Maldonado as General Manager

Article published at: Sep 11, 2024 Article tag: AMERICAS
Hotel Haya Welcomes Laura Maldonado as General Manager
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Hotel Haya, Aparium Hotel Group’s award-winning property located in the historic heart of Ybor City is delighted to announce the appointment of Laura Maldonado to General Manager. The Puerto Rico native brings a wealth of knowledge, extensive ideas and outstanding hospitality experience to the culturally rich property.

Most recently Maldonado served as the General Manager for the iconic four-star Heathman Hotel and restaurant in downtown Portland, Oregon, where she oversaw a complete overhaul of the property including food and beverage, and the sales and operating departments. There, she also developed a company-wide action plan to ensure sustainable growth.

“I am honored to join Hotel Haya. My focus has always been on building strong, collaborative teams that blend seasoned expertise with fresh perspectives, ensuring an exceptional experience for both our associates and guests,” said Laura Maldonado, General Manager at Hotel Haya. “I am passionate about fostering talent within the hospitality industry and creating memorable, nostalgic events that resonate with our community. At Hotel Haya, I look forward to reintroducing cherished traditions while also showcasing local businesses, strengthening our ties with the community and creating a welcoming environment for all.”

Captivated by the art of hospitality service early on, Maldonado furthered her passion at the University of Puerto Rico with a degree in Hotel and Restaurant Management. After earning her Bachelor’s Degree, she worked alongside world-renowned hotel brands including Wyndham and Hilton where she led property initiatives, extended exceptional guest experiences, partook in operations and revenue management and curated innovative ideas. Maldonado’s outstanding hospitality background and her commitment to excellence and commendable service will lead her to flourish at Hotel Haya.

“We are elated that Laura is taking the helm at Hotel Haya, she has been a fearless leader during her time with Aparium Group,” said Javier Egipciaco, RVP of Hotel Operations at Aparium Group. “Her extensive experience and remarkable leadership in guest services are invaluable assets. It is an honor to collaborate with someone of Laura’s caliber, and we are confident she will bring extraordinary growth and innovation to Hotel Haya.”

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