Shangri-La appoints Philippe Kronberg as resort GM for Oman hotels

Article published at: Jul 7, 2024 Article tag: Middle East
Shangri-La appoints Philippe Kronberg as resort GM for Oman hotels
All Insider Stories

Shangri-La Muscat is delighted to announce the appointment of Philippe Kronberg as the new Resort General Manager for Shangri-La Barr Al Jissah and Shangri-La Al Husn hotels, effective 24th June 2024.

Philippe Kronberg, a French-Australian dual citizen, brings a wealth of experience to his new role in Muscat. He will oversee the strategic direction and daily operations of the resorts’ 640 suites and rooms, spread across three distinctive hotels on 124 acres along the vibrant shores of the Gulf of Oman.

Joining from Shangri-La Sydney, Philippe is embarking on his third General Manager position within the Shangri-La Group. With over three decades in luxury hospitality, his global career spans roles in the Asia-Pacific region, Europe, the UK, and Turkey. Philippe completed a Diploma in Hotel Management at the renowned Swiss hospitality school ´Les Roches´ before beginning his professional journey at London’s famous Ritz Hotel.

He has since demonstrated impressive hands-on leadership and commercial acumen; in Sydney, his leadership led to the hotel’s highest revenue since its opening. Philippe also holds an MBA from the University of Sydney and the University of New South Wales and served on the board of Australia’s Tourism Accommodation Association from 2019 to 2023, gaining valuable insights into the industry’s relationship with government.

Philippe is committed to sustainable practices and adherence to compliance directives across all departments. His extensive experience makes him uniquely qualified to lead both Oman’s sole adult-only resort and its beloved family beach resort.

“I am excited to start my journey in Oman, with a talented and dedicated team of hospitality professionals to reinforce the complex’s success and attract a wider international audience. Oman is a hidden gem of the Middle East that deserves wider recognition in the luxury travel sphere. This will be a wonderful opportunity to expand my experience in the Gulf states,” said Philippe Kronberg.

“The resort is at an exciting point in its growth and development. I anticipate plenty of opportunities to enhance revenue streams, devise strategies alongside the commercial team, and amplify our guest satisfaction while maintaining the standards of excellence Shangri-La is renowned for, across both Shangri-La Barr Al Jissah and Shangri-La Al Husn.”

Outside his professional life, Philippe, a former paratrooper, holds a private pilot’s license and enjoys aerobatic flying. A family man with two teenage children, he is also dedicated to charitable causes through fundraising and outreach initiatives. His adventurous spirit and sense of responsibility align with the ethos of the Shangri-La Group, which combines luxury with sustainability and local elegance to provide guests with their own personal Shangri-La.

Shangri-La, an iconic flagship brand of the Shangri-La Group, puts heartfelt service at the core of its distinctive Asian hospitality experience. Through imaginative and nature-inspired design, delightful culinary and cultural experiences, and its authentic and thoughtful service, the brand enables guests to realise their own moments of Shangri-La.

Today, the brand experience is brought to life in over 90 deluxe hotels and resorts at destinations around the world, including Australia, Canada, Mainland China, Hong Kong SAR and Taiwan, Fiji, France, India, Indonesia, Japan, Malaysia, Mauritius, Mongolia, Myanmar, Philippines, Saudi Arabia, Singapore, Sri Lanka, Sultanate of Oman, Thailand, Turkey, the United Arab Emirates and the United Kingdom.