W Kuala Lumpur announced the appointment of Zoe Seow as its new director of sales and marketing.
Seow formally stepped into the role on 4th November, succeeding Lisa Low, who has recently been promoted to hotel manager.
With a remarkable career spanning nearly two decades in the hospitality industry, Seow brings a wealth of expertise in sales, marketing, revenue optimization, and strategic growth to the W Kuala Lumpur team.
Hotel general manager Volker Burth said of this recent appointment, “W Kuala Lumpur is delighted to welcome Zoe Seow as she embarks on this exciting new chapter at the leading luxury city escape in beautiful Kuala Lumpur. Her innovative approach and proven expertise in the industry make her an invaluable addition to our team. We look forward to her continued success as she leads the Sales & Marketing department with unparalleled energy and commitment.”
Aiming to deliver an unexpected and exceptional stay for all guests and connectors in town, Volker added that to work in hospitality is to turn strangers into friends and guests into family and hospitality is about making people feel seen and valued. With Seow’s talent and passion, the hotel’s connectors are in for something extraordinary.
Impeccable credentials
Seow began her journey at Equatorial Regional Office as a Reservation Agent, where her dedication quickly propelled her forward.
She advanced to the role of Account Manager at Renaissance Kuala Lumpur Hotel before joining The Westin Kuala Lumpur as Assistant Director of Business Development in 2009.
Her outstanding leadership and drive were recognized, and in 2011 she was promoted to Assistant Director of Sales.
In 2012, Seow joined the Starwood Malaysia National Sales Team as Assistant Director of Sales, playing an integral role within the pioneering group.
Her significant contributions continued, and in 2014 she ascended to the role of Director of Sales, where she was instrumental in the successful pre-opening of Four Points by Sheraton Puchong.
Most recently, she served as Director of Sales & Marketing at Le Méridien Kuala Lumpur, where her strategic vision led to impressive growth and strong revenue outcomes across various business segments.
Her leadership was further demonstrated through her work with the pre-opening task force for Sheraton Kuching and as part of the countdown team for Moxy Putrajaya in 2024.
Sheraton Grand Bengaluru Whitefield Hotel and Convention Center is delighted to announce the appointment of Ravi Rawat as its new Assistant Pastry Chef. A culinary artisan with over nine years of experience, Chef Ravi is renowned for his expertise in bakery and pastry arts, blending creativity with precision to deliver exceptional gastronomic creations.
Chef Ravi’s impressive career spans some of the country’s most esteemed establishments, including Grand Hyatt Kochi, The Westin Hyderabad, and Aloft Hotel Bengaluru. At Grand Hyatt Kochi, he led bakery operations, crafting innovative recipes and mentoring a team of pastry chefs. His remarkable contributions to the culinary world have earned him accolades. Among his notable achievements is the creation of the tallest edible Christmas tree at The Westin Hyderabad, a feat that garnered widespread acclaim.
Guided by a culinary philosophy that champions the use of fresh, locally sourced ingredients, Chef Ravi curates’ desserts that cater to a diverse range of palates. His passion for innovation drives him to experiment with new techniques and flavors, ensuring every creation is a memorable indulgence.
In his new role, Chef Ravi will oversee the bakery and pastry operations at Sheraton Grand Bengaluru Whitefield Hotel and Convention Center. With his artistic vision and leadership, the hotel’s dining experience is set to reach new heights, offering guests an exquisite array of desserts that perfectly complement its world-class hospitality. In his leisure time, he enjoys food photography and experimenting with new, creative recipes.
The Central Romana Corporation announces its appointment of Jason Kycek to Chief Marketing Officer of its Hospitality, Tourism, and Real Estate Division. In this new capacity, Kycek will oversee the corporation's brand, communication, and marketing strategies, while continuing his role as Senior Vice President of Sales and Marketing at Casa de Campo Resort & Villas.
Since joining Casa de Campo in January 2017, Kycek has led the company to consecutive record-breaking sales years. He has facilitated the company's growth and overall sales as well as marketing and revenue strategies with a profound commitment to excellence, elevating the guest experience, and securing ongoing profitability for shareholders. Kycek has worked tirelessly to bring new and exciting offerings to the resort such as the new Premier Club & Suites, which sets a new standard for luxury accommodations in the Dominican Republic, the opening of a new state-of-the-art destination spa and wellness center, and the introduction of the annual Casa de Campo Food & Wine Festival, turning La Romana into a culinary hot spot in the Dominican Republic.
Kycek has also expanded the resort's network of trusted partners in several key areas such as transportation, golf, and apparel:
In the aviation realm, Kycek created the Casa de Campo private jet program, which provides guests the opportunity to fly private through Wheels Up, Vista Jet/XO, and Sentient Jet. Kycek's work has also ushered new flights into La Romana Airport by forging alliances with American Airlines. To better serve one of the resort's key markets in South Florida, Kycek developed a collaboration with Braman Motorcars to offer exclusive perks to their loyalty members and gain guests of the resort specialty access to the luxury dealership. He also facilitated the iconic Sports Illustrated Swimsuit cover featuring Martha Stewart which became the publications most sold edition in history.
In the golf sector, Kycek has fostered several strategic partnerships to improve awareness and visibility for the resort's championship golf courses with partners such as Five Iron, Invited Clubs, and Thousand Greens, while also working with tech brands such as EA Sports and Golfzon/Trackman to get Casa de Campo golf courses added to their online programs.
Kycek has worked to add several new likeminded retail partners to the resort's shopping options, with recently added brands including Ala von Auersperg and Namoia.
Kycek has also rounded out the resort's events and programming offerings, bringing several new events to Casa de Campo such as Oktoberfest, Cigar & Rum Tasting Nights, Farmer's Markets, and art exhibitions.
Kycek brings over 15 years of executive experience as a global hotelier to this new role. Previously, Kycek served as the Vice President of Sales and Marketing for Occidental Hotels and Resorts, overseeing the U.S. sales and marketing initiatives for the company's Caribbean, Mexican, and Latin American properties. Kycek spent the majority of his career with KSL Resorts in their La Quinta, CA corporate headquarters working with some of the greatest golf, spa, & historical hotels and resorts in the U.S. Kycek is a native of Wisconsin, where he earned his degree from the University of Wisconsin and his family still resides.
As Senior Vice President of Food & Beverage at Atlantis Paradise Island, Anthony Hannan brings over 30 years of experience in the hospitality industry. Hannan has served as Director of Operations, Restaurants & Kitchens at Harrods London, Vice President Food & Beverage at Resorts World Sentosa, Singapore, and helmed operations at internationally acclaimed hotels and resorts including Crown City Melbourne, City of Dreams Manila, Resorts World Singapore, Raffles Singapore, and Fairmont Dubai, Peace Hotel Shanghai and Capella Sanya.
