Shiji Announces Summer Update for F&B Tech, Infrasys Cloud POS and Digital Dine

Article published at: Jun 19, 2024 Article tag: F&B
Shiji Announces Summer Update for F&B Tech, Infrasys Cloud POS and Digital Dine
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Shiji, the hospitality technology innovator, has unveiled a series of new features and partnerships for their F&B (Food & Beverage) tech ecosystem, designed to meet the evolving needs of the hospitality industry. The annual summer update of Shiji’s F&B products went live on June 12, in preparations for the summer season of the northern hemisphere. Supported by strategic partnerships, Shiji Infrasys Cloud POS and Shiji Digital Dine launched five major new features and updates based on industry demand and customer feedback. Updates include:

  • Mobile Payments: A mobile all-in-one payment solution in partnership with iPort, which allows staff to take guest orders and payments seamlessly from anywhere on-property
  • UX Update: A comprehensive UX overhaul of Shiji’s mobile ordering solution Digital Dine
  • Rivalry Tech Integration: A new integration with kiosk partner Rivalry Tech that provides self-ordering devices for various service types, including marketplace, counter, and table service outlets
  • Guest Alert: A new guest alert feature, which improves communication and streamlines operations by enabling guests to receive their order status via SMS
  • Advanced BI: Advanced business intelligence capabilities within Enterprise Reporting, which equips F&B teams with the insights needed to manage their operations efficiently

Shiji's Office in Washington D.C.

“With this year’s summer update we’re looking to help hotels increase F&B revenue, with more mobility and faster payments,” said Ryan King, Senior Vice President, Americas. “With bars, rooftops and pools opening at hotels across the northern hemisphere, it is important to us to give hoteliers the tools to best serve their guests, wherever they are on-site. This update reflects our commitment to helping our customers create better guest experiences through technology.”

By addressing the unique challenges faced by F&B businesses, Shiji’s Infrasys Cloud POS and Shiji Digital Dine are poised to help hotels improve service to guests and increase F&B revenue, all around the world.