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- Article tag: Middle East
Budi Prihardjanto is the Resort Manager of the upcoming luxury Madifushi Private Island. However, in the Maldives, he would be known more previously as a Butler Trainer where he has trained many resort teams such as Westin Miriandho, Raffles Meradhoo, AmilaFushi and recently opened Ritz Carlton Maldives Fari Island. He's also trained in Ritz Carlton and St. Regis in Kuala Lumpur, Banyan Tree Phuket Rosewood Corniche in Jeddah Saudi Arabia, and some other beautiful properties in Antalya Turkey. Budi has more than 20 years of working experience in the hotel industry, including some well-known brands such as Regent, Rosewood, and One&Only resorts in the Maldives.
What was your first job in the industry?
B.: My first job was as a waiter at Regent hotel in Jakarta where I worked in the Banquet department then moved to the main restaurant and later moved as Concierge at Front Office Department. Later I started my Butler job with Rosewood hotel which really enriched my knowledge and values in the service field. I was the pre-opening Head Butler of One&OnlyReeethi Rah Maldives.
What do you love the most about hospitality?
B.: What I love most about hospitality is that it is all about happiness. It’s about bringing happiness to others, to the customer as the main business. However in order to achieve it, we have to bring happiness to our team first, a happy team will deliver happiness to the customer. And in the end, the business result will deliver happiness to all the stakeholder.
What was the biggest challenge you had to overcome on your way to success?
B.: I believe in anywhere we go in our career journey there is always be some challenges ahead of us, we just need to see it from another positive perspective, then deal with it and trust the process that we will grow from it.
What makes one a true hotelier?
I believe it’s someone who is considerate to others. From a leadership perspective, it’s someone who has a high level of understanding that in order to achieve the business goals, he/she need to take care of the employees first and provide necessary support in order for them to take care of the customer.
What would be your advice to beginners in the industry?
First of all, welcome to this beautiful industry, enjoy the journey and any challenges ahead of you.
Have a big dream, but work hard and stay committed to making it happen, it will happen.
Be an open-minded person, keep learning and grow, just like Steve Job say “Stay hungry, stay Foolish”
And most importantly, stay humble!