The EVE Hotel Sydney is proud to welcome Katharina Enzinger who has been appointed as Executive Assistant Hotel Manager. She joins General Manager, Ben Mellor, who commenced at the hotel in September 2024.
With a hospitality career spanning The UAE, the United Kingdom, Austria, and Australia, Katharina brings a wealth of international hospitality experience to the role.
Most recently, as Director of Rooms of the 590-room Sofitel Sydney Darling Harbour, Katharina led the Front Office, Housekeeping, Concierge, and Club teams to success. Her innovative spirit led to the successful implementation of Leading Quality Assurance Action Plans that significantly elevated guest experiences. She also set new standards as the first Australian hotelier to launch Duve—a game-changing guest communication platform and helped with the launch of mobile keys into the Sofitel - the first Accor-operated Australian property to do so.
In her new position, Katharina will take the helm in developing the hotel's talented team, and ensuring the hotel crafts unparalleled guest experiences that reflect the luxury and sophistication The EVE embodies.
Kshitij Jawa has been named as the new general manager of Hilton Goa Resort, Candolim. A seasoned leader with two decades in the hospitality industry, Jawa’s expertise spans across pre-opening projects, hotel operations, marketing, food and beverage, team management, and financial management. At Hilton Goa Resort Candolim, his leadership role will be crucial in achieving the hotel’s ambitious growth goals over the next few years focused around elevating hotel positioning, enhancing the guest experience, fostering a culture of excellence, and further developing the in-house team. The hotel is owned by Soham Leisure Ventures Private Limited a subsidiary of Sun Estates Developers and managed by Hilton. Kshitij Jawa will lead the team across all aspects of the hotel operations, administration, guest services and satisfaction.
“I look forward to this new opportunity and am proud to be able to lead the phenomenal team at Hilton Goa Resort, Candolim,” said Kshitij Jawa. “My ultimate goal is to ensure this hotel remains a top choice for both domestic and international travelers across market segments by delivering outstanding customer service and amenities. I am excited to work alongside this talented group of people to continue building on the legacy, setting new benchmarks in delivering memorable experiences.”
Over the years, Kshitij has held leadership roles in some of India’s most prestigious hotel chains. Prior to joining Hilton Goa Resort, Candolim, Kshitij served as the General Manager at Radisson Hotel Group, Mohali, where he spearheaded the successful launch of India’s first Radisson RED brand and mentored teams to achieve new heights in operational success. His other notable tenures have been with brands such as Radisson Hotel Group, Marriott International, Hyatt Hotels & Resorts, and The Oberoi Hotels & Resorts. He holds a Master’s in Business Administration from the Indian Institute of Management Kozhikode and has completed Guest Service Management program at the Oberoi Centre of Learning & Development, New Delhi. He is also an active part of the community and volunteers for local organizations and charities, keeping in line with Hilton’s overall service culture and giving back philosophy.
Hilton Goa Resort, Candolim is part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.
International hospitality company Atmosphere Core has announced two pivotal leadership appointments. Maurice Lucien Van Den Bosch returns to the Atmosphere Core family as General Manager of RAAYA by Atmosphere, while Milan Mookerjee joins as Vice President of Human Resources. These appointments reflect Atmosphere Core’s ongoing commitment to enhancing guest experiences and fostering a people-centric culture across its portfolio of three brands and nine resorts.
Born in Australia, Maurice Lucien Van Den Bosch draws from the country’s renowned laid-back yet dynamic culture in his leadership style, fostering a spirit of inclusivity, adventure, and warm hospitality. He brings over 24 years of expertise in resort management, with a demonstrated ability to exceed profit targets, cost-effectively develop new projects, and lead culturally diverse teams with motivation and efficiency.
Maurice’s extensive experience includes leadership roles at some of the world’s top hospitality brands in the Maldives, Sri Lanka and the Caribbean. A familiar face within the Atmosphere Core family, Maurice has served as General Manager at both OZEN LIFE MAADHOO and Atmosphere Kanifushi.
As the General Manager of RAAYA by Atmosphere, Maurice will leverage his deep understanding of the brand to lead the resort with a focus on anticipating, crafting, and elevating guest experiences. "The culture and hospitality inspired by the Joy of Giving resonate deeply with me, and this shared value brings me back to the Atmosphere family”, Maurice said. "At RAAYA by Atmosphere, we are creating a castaway island experience of choice, a guest experience like no other, with a fine balance of escapism and energy. And I look forward to foster a collaborative working environment so that we create unforgettable moments for our guests."
The Ritz-Carlton Maldives, Fari Islands continues its Masters of Crafts experiences for guests welcoming one of Switzerland’s most decorated chefs. In a two-night takeover of the resort’s Beach Shack restaurant, Chef Rolf Fliegauf, Founder and Executive Chef of Switzerland’s Ecco, will curate a dining event showcasing his original creations served with a Maldivian twist. This exclusive residency is announced as part of the resort’s established series working with the world’s most talented masters of food and drink, wellness, adventure and environmental innovation - a curation of considered guest experiences rooted in transformative travel.
With six Michelin stars and 18 Gault Millau points behind his name, German-born Rolf Fliegauf, once Europe’s youngest two Michelin-starred chef, is at the helm of Ecco Ascona and Ecco St. Moritz, located in the Hotel Giardino Ascona and Hotel Giardino Mountain respectively. Bringing his acclaimed culinary artistry to the Indian Ocean, an elegant tasting menu will celebrate Chef Rolf’s signature ‘purist-aroma’ cuisine, dedicated to retaining origin flavours of each individual ingredient, with every dish harnessing a unique taste journey. Haute Cuisine at its finest will present the chef’s hallmark dishes with regional twists and Asian influences.
Chef Fliegauf’s exclusive edit will include the culinary master’s iconic lobster dish with citrus, incorporating XO, yuzu, local Maldivian lobster and pumpkin, together with his famed pre-dessert ‘Coconut and Caviar’ – a delectable taste fusion of indulgent coconut, salted accents of caviar and grassy notes of olive oil. Along the gourmet trail, diners will savour ‘Yellowfin Tuna’ with jalapeno and finger limes, ‘Hokkaido Scallop’ with quinoa, sauerkraut and bacon, and ‘Japanese Wagyu Beef’ with beetroot, crispy buckwheat and truffle.
In a truly authentic experience Chef Rolf will be accompanied by his team from Ecco, his wife and General Manager Jenifer Fliegauf, and Junior Sous Chef Sebastian Krawanja. This legendary team will collaborate with the resort’s newly appointed Executive Chef, Pedro Samper, to create a unique meeting of gastronomic philosophies.
Commenting on the residency, Chef Rolf says, “I’m thrilled to be collaborating with The Ritz-Carlton Maldives, Fari Islands and excited to be working with the resort’s team. I take great inspiration from my travels and at the same time hope I can inspire those around me in return. Most importantly I look forward to cooking for the resort’s guests and to bringing elements of surprise to their dining experience!”
Chef Rolf continues, “ I also look forward to bringing my team. My wife Jennifer is part of Ecco’s DNA and builds the bridge between us, our colleagues on site, and our guests. We’re delighted to be bringing this special dynamic to the Maldives.”
From the mountain-flanked sherbet-coloured lakeside resort of Switzerland’s Ascona to the crystalline waters of the Indian Ocean, the luxurious surrounds of the design-masterpiece resort sets the stage for a unique sensory experience. The two-night residency will be hosted at The Ritz-Carlton Maldives, Fari Islands’ Beach Shack restaurant, with white sands and endless ocean vistas as the backdrop.
The Ritz-Carlton Yacht Collection has appointed Sebastian "Seb" Seward as vice president and general Manager, Asia Pacific, a move that coincides with the introduction of new itineraries in the region aboard the company's upcoming third ultra-luxury superyacht, Luminara. Slated to debut next July, Luminara will embark on its inaugural season in the Asia-Pacific region in December 2025.
In this new role, Seward will spearhead the expansion of the yacht collection across the region, focusing on strategic commercial initiatives and sales strategies to bolster the company's footprint. Based in Sydney, Australia, Seward will report to Kristian C. Anderson, senior vice president of global sales, and lead a support team dedicated to strengthening key relationships across Asia, Australia, and New Zealand, with a particular emphasis on developing brand awareness and engagement.
"As we continue to expand our global presence, Seb's appointment underscores the strategic importance of the Asia-Pacific market to The Ritz-Carlton Yacht Collection," said Anderson. "Immense interest has already been demonstrated in this diverse region–one that shares a passion for the ultra-luxury yachting experience offered by The Ritz-Carlton Yacht Collection. Seb's extensive experience and leadership will be invaluable as we continue to elevate our offerings and presence in this key market."
Seward brings over 12 years of experience in the travel industry after holding key roles in sales, revenue management, and strategy. Most recently, he served as head of joint business, overseeing significant multi-billion-dollar joint ventures involving British Airways and Oneworld Alliance partners American Airlines and Japan Airlines.
With the approaching launch of its second superyacht, Ilma, in September, and preparations underway for the introduction of Luminara next summer, The Ritz-Carlton Yacht Collection says it's strategically positioning itself for ongoing growth and success. Luminara will offer ten journeys across Asia-Pacific, exploring 28 ports in 10 countries between December 2025 and May 2026, including destinations such as Japan, Thailand, and Vietnam.
Amora Hotels & Resorts is pleased to announce the appointment of two seasoned hospitality professionals to lead its key properties in Brisbane and Melbourne. Rob Unson joins as General Manager of Amora Hotel Brisbane, while Rahul Dangwal assumes the role of Hotel Manager at Amora Hotel Riverwalk Melbourne.
Rob Unson brings a wealth of expertise in his new role as general manager of Amora Hotel Brisbane. In a distinguished career that began in 1994 with The Ritz-Carlton New York and spanning 30 years in the hospitality industry, Unson has taken on notable management roles at leading hotel chains, where he has consistently elevated guest experiences and operational standards.
Prior to joining Amora Hotels & Resorts, Unson was Hotel General Manager at TFE Hotels, where he led The Calile Hotel Brisbane to achieve worldwide recognition and accolades as well as win awards. Most notably, the hotel came in 1st in Oceania and 12th globally in the World’s 50 Best Hotels rankings. Prior to this, he was with Accor at properties in Australia, Vietnam and the UK.
“After six months following the renovation and opening of Amora Brisbane, the market’s response has been very strong and I am looking forward to establishing the hotel as the top five-star business hotel in Brisbane as the brand strengthens its reputation across the country,” says Unson.
Rahul Dangwal brings over 14 years of hospitality experience to Amora Hotel Riverwalk Melbourne, having held senior management roles with companies such as Stamford Hotels and Resorts, TFE Hotels, and Accor’s Art Series brand. Dangwal’s vision for the hotel includes overseeing a significant expansion project aimed at enhancing the hotel’s offerings and maintaining its reputation as a premier destination in Melbourne.
“We are confident that Rob and Rahul will both play pivotal roles in driving our hotels forward,” says Earp Siriphatrawan, Owner and Director of Amora Hotels & Resorts. “Their combined expertise and dedication to excellence will further strengthen Amora Hotels & Resorts’ commitment to delivering exceptional hospitality.”
Siriphatrawan emphasised that Amora’s management hires will further drive the group’s brand of customer-centric hospitality as it expands across the Pacific and Southeast Asia in the next five years.
RMS Cloud, global provider of property management software, has announced Cameron Gough’s appointment as Chief Product Officer. This pivotal role underscores RMS Cloud’s commitment to innovation and its strategic vision to lead the industry into a new era of technological advancements and customer-centric solutions.
Gough brings an extensive background in digital experiences and customer-focused innovation to the RMS product and leadership team. With notable senior roles at digital identity startup Digital ID, global digital marketplace Envato, and leading ecommerce retailer Pet Circle, Gough’s experience is set to drive substantial growth while his proven track record of building high-performance teams and developing market-leading solutions, will take RMS’s product innovation to new heights.
Cameron Gough, Chief Product Officer at RMS Cloud, said: “I’m passionate about putting our customers and guests first in our thinking. Technology is driving profound shifts in the way we travel, from booking to check-in and the stay experience. I’m excited to work closely with our customers to ensure RMS Cloud continues to lead the industry and stay ahead of the curve.”
Following RMS Cloud’s strategic acquisition by Advent Partners, Gough’s leadership will channel the new investment into expanding the product and enhancing the customer experience. Gough aims to set the business up for positive growth, focusing on elevating the guest experience through seamless, frictionless interactions from booking to checkout. By developing solutions that surpass customer expectations, Gough will solidify RMS Cloud’s position as a leader in the global property management sector.
David Murray, the newly appointed CEO of RMS Cloud expressed his unwavering confidence in Gough’s leadership: “Cameron’s extensive experience and innovative mindset will be instrumental in evolving our product offerings and expanding our market presence. His leadership is not just important, but vital to our growth strategy, ensuring that RMS Cloud remains a trusted partner for properties of all sizes, helping our customers optimise operations and enhance guest satisfaction.”
The Westin Bora Bora Resort & Spa, a premier resort opening this Summer 2024 in Bora Bora, today announced the appointment of Aurélie Chiaffi as Spa Director, overseeing both The Westin Bora Bora Resort & Spa and The St. Regis Bora Bora Resort. With over a decade of experience in hotel spas across French Polynesia, Aurélie Chiaffi brings a wealth of expertise and passion to her new role and will curate an array of treatments inspired by local Polynesian wellness traditions and modalities for the resort's soon-to-open Heavenly Spa Bora Bora.
Aurélie Chiaffi joins the Westin Bora Bora Resort & Spa team from The St. Regis Bora Bora Resort, where she held the position of Spa Director for eight years. Prior to working at The St. Regis, Aurélie Chiaffi was the Assistant Spa Manager and Beauty Therapist at Varua Te Ora Polynesian Spa at The Brando in Tahiti. Her additional experience includes serving as Spa Supervisor at The St. Regis Bora Bora, where she acquired deep knowledge of traditional wellness practices and local products that are natural and organic.
Under Aurélie Chiaffi's oversight, The Heavenly Spa will feature treatments inspired by the local wellness traditions of the Polynesian people and natural surroundings, as well as Asian-inspired and holistic treatments focusing on harmonizing mind and body wellness. The majority of the products used at the spa will be natural and organic, with locally sourced ingredients. Aurélie Chiaffi has selected Phytoceane, a brand rooted in the benefits of natural resources, as the spa's primary facial care partner. The brand offers pure, effective ingredients for well-being treatments that combine expert skincare, sensory delights, and a total sense of escape, aligning perfectly with the spa's ethos.
Aurélie Chiaffi's passion for wellness stems from her global travels, particularly during her backpacking trips in Asia, where she learned about the importance of body and mind wellbeing, meditation, and various types of massage from the local people. Outside of work, Aurélie Chiaffi enjoys cooking and exploring dishes from different cultures. She values eating well because it is essential for restoring the body and mind.
The Nautilus Maldives is excited to announce the appointment of Christopher Terry as Executive Chef, infusing its cuisine with a global flair and a passion for simple, authentic flavours. A native of Antigua and Barbuda, Chef Chris Terry’s culinary repertoire spans the diverse tastes of Mediterranean, French, Caribbean, European, and Asian cuisines, making him the perfect match for the eclectic and unscripted dining experiences at The Nautilus.
With a career that spans over 15-years across the Caribbean, United Kingdom, and the USA, Chef Christopher has honed his craft in some of the world’s most esteemed luxury brands, including Aman, Rosewood Resorts, and Sandals Resorts. His exceptional skill has earned numerous accolades, such as the Artisan Award at the Antigua & Barbuda National Youth Awards and Young Chef of the Year by the Antigua Hotel’s and Tourist Association.
Thyme restaurant
Chef Christopher is a firm believer in working with the highest quality ingredients, focusing on local produce, and bringing out genuine flavours through simplicity. His culinary philosophy is a seamless fit with The Nautilus’s commitment to offering not only exceptional experiences but also true taste journeys.
Under his guidance, The Nautilus’s guests can look forward to exploring Zeytoun’s focus on the aromatic herbs and spices of the Wider Mediterranean, Ocaso’s artful blend of Japanese cuisine and precision with a modern Latin American twist, and Thyme’s comforting international cuisine, from Asian to Mediterranean flavours. Chef Christopher’s creations promise to be a reflection of pure, unadulterated ingredients paired thoughtfully.
Zeytoun restaurant
Equipped with a degree in Culinary Arts and a Wines and Spirits certification, Chef Christopher brings a spirit of curiosity and passion for culinary innovation to The Nautilus. Inspired by the archipelago’s rich natural bounty and pristine ingredients, he aims to enhance The Nautilus’s menus with some of his signature Caribbean-infused creations.
Marriott International has appointed company veteran Neeraj Govil as Chief Operations Officer for Asia Pacific excluding China (APEC). In this key senior leadership role, Neeraj will be responsible for driving the region’s performance and operations across all brands and markets. The APEC Area Vice Presidents, Managing Director of Luxury, and the Continent Lodging Services (CLS) Team will report to Neeraj.
Prior to his appointment, Neeraj served as Senior Vice President of Operations/CLS, APEC. He was instrumental in leading Marriott International’s CLS team while partnering with the Global Operations disciplines to develop and deploy operations programmes, products, and services to drive operational excellence.
“It is with great pleasure that I announce Neeraj’s promotion to the position of Chief Operations Officer, APEC. Neeraj has an impeccable track record of delivering results and talent development. As SVP Operations/CLS, APEC, he was instrumental in developing talent, improving customer satisfaction scores, elevating F&B’s reputation and supporting new hotel openings. Throughout his tenure, Neeraj has also been steadfast in his commitment to the personal and professional growth of young leaders and has been a strong advocate of the importance of sustainability in hotel operations. Neeraj’s deep experience, relationships, and results in the APEC region will serve him well as he takes on this important role for the region,” said Rajeev Menon, President, APEC, Marriott International.
Neeraj brings with him a wealth of experience, built from more than 20 years of operational roles across Marriott International in APEC. In 2001, Neeraj joined Marriott International in Mumbai. His track record of excellent performance, coupled with a passion for travel and guest service, has seen him grow through the ranks in operations in markets like Brisbane, Ho Chi Minh City, and Hong Kong. Neeraj also held successful General Manager roles in Beijing and Shanghai before returning to Mumbai in 2015 as Market Vice President to oversee South Asia. In 2017, he was promoted to Area Vice President of South Asia, where he oversaw unprecedented growth and the Starwood integration. In 2019, Neeraj was promoted to Senior Vice President of South Asia in recognition of the continued growth and scope of the area and his leadership contributions.
“APEC is set to lead the charge for Marriott International. I am excited to be at the forefront of driving commercial performance while maintaining our uncompromising operational standards for the region,” says Neeraj.
Neeraj is based in Singapore, where Marriott International’s APEC office is headquartered. In APEC, Marriott International operates over 570 properties across 24 brands in 22 countries and territories.
Minor Hotels announces the appointment of Ammarawadee Cheowit as the General Manager of NH Boat Lagoon Phuket Resort, the first NH Hotel brand in Thailand and Asia. Situated on the east coast of Phuket, within the vibrant Boat Lagoon, Phuket’s first full-service marina just 20 minutes of Phuket Town, the resort boasts 271 rooms and suites.
Amma brings over 13 years of hotel management experience to her new role, having effectively led teams in various hotel types, including boutique hotels and luxury properties, across Thailand’s prime tourist destinations such as Koh Samui, Koh Phangan, Phuket, and Hua Hin. Notably, her previous role as General Manager under ONYX hospitality at OZO Chaweng Samui has further solidified her expertise in managing all aspects of hotel and people management.
Amma’s academic achievements include a Micro MBA in Marketing from Chulalongkorn University, an MBA in Marketing from Ramkhamhang University, and a Bachelor of Arts Major in Economics and Minor in English from Thammasat University. In addition, her engagement in academia, as a part-time lecturer for master's degree students in the Information Technology Management Faculty at NIDA University, Bangkok, where she specializes in teaching Marketing Management., underlines her dedication to sharing knowledge and fostering future talents.
Amma’s career before hospitality, which included pivotal roles in banking, customer service, and sales and marketing, provided her with a unique perspective and foundational skill set that she expanded upon in the hospitality industry. She has developed a comprehensive understanding of social network marketing, e-commerce, revenue management, budgeting, and P&L management, alongside demonstrating creativity and innovation in her approach.
NH Boat Lagoon Phuket Resort feature a mix of rooms and suites, an all-day dining restaurant, lobby café, swimming pool with a bar, gym, tennis court and a kids’ club. The resort also caters to the MICE market, offering extensive meeting and event facilities, including a 1,000-square-metre marquee or large events, a business centre and ample on-site parking. For long-stay guests, the Boat Lagoon marina offers a range of local shops and conveniences, as well as restaurants and entertainment facilities including an ice-skating rink.
This comprehensive background, combining practical experience with strategic insights, brings a well-rounded expertise to her new leadership role at NH Boat Lagoon Phuket Resort.
Hospitality veteran Candice D’Cruz will spearhead strategies for Hilton’s three luxury brands across the region to further solidify its esteemed premium positioning
